Starhub

[CityFarmer]

Starhub new initiative amid the competition...

No data roaming fees for StarHub prepaid customers in Malaysia

SINGAPORE – Prepaid mobile customers of StarHub are now able to stay online in Malaysia at local rates, the mobile carrier said in a news release today (Aug 27).

Whether in Singapore or Malaysia, StarHub Happy Prepaid customers can use their prepaid data bundles without having to pay data roaming costs or any additional fee for activation or subscription, starting today.

These customers can data roam on any mobile network in Malaysia without the hassle of manually selecting a partner network, the company said, adding that this is a feature unique to StarHub.
...
http://www.todayonline.com/singapore/no-...s-malaysia

[CityFarmer]

The incumbents are beefing up to the 4th operator challenges, thus make the proposition less feasible over time...

StarHub to roll out faster, smoother surfing in busy areas

SINGAPORE — StarHub customers can soon look forward to a faster and smoother surfing experience in crowded areas: By the end of next year, the telco will deploy its heterogeneous network infrastructure (HetNet) — which will include mini base stations that boost 4G coverage — at malls and hospitals across the island.

In a boost to Singapore’s Smart Nation ambitions, StarHub’s 4G Hetnet, which will have traditional ­mobile base stations as well as mini base stations known as small cells, will be rolled out at about 40 commercial buildings, malls and hospitals.

Deploying Hetnet means people can surf on the move seamlessly, as it will enable Internet connections on mobile devices to switch across different types of network, depending on where users are, for example, from home Wi-Fi to their telcos’ 4G through to public Wi-Fi and small cells.
...
http://www.todayonline.com/business/star...busy-areas

[LocalOptimal]

There is a recent study that listed Starhub as the Telco with the poorest coverage despite having the fastest speed. 

This tallies with my own experience as a Starhub subscriber. When I get coverage, the speed is blazing fast. But on a peak hour train underground, I pretty much get nothing and it is very frustrating as it renders my commuting time useless. 

Interestingly vested in M1 and Singtel but not Starhub.

[CityFarmer]

There is a recent study that listed Starhub as the Telco with the poorest coverage despite having the fastest speed. 

This tallies with my own experience as a Starhub subscriber. When I get coverage, the speed is blazing fast. But on a peak hour train underground, I pretty much get nothing and it is very frustrating as it renders my commuting time useless. 

Interestingly vested in M1 and Singtel but not Starhub.

I am not surprised by the experience, which I assume you are a 4G subscriber. I reckon the study quoted is the following.   

(not vested but vested in M1)

M1 has best 4G connectivity: IDA data
TODAY reports: M1 users took an average of 35.4 milliseconds to establish a local connection on 4G, while StarHub’s connectivity took 53.5 milliseconds. Singtel’s was at 50.9 milliseconds, according to findings from IDA.

SINGAPORE: M1 may be the smallest telco here, but it boasts the best 4G connectivity and its customers require the shortest time to establish a mobile data connection, based on data collected by Infocomm Development Authority (IDA) from about 4,000 users here.

Among the three main telcos, StarHub fared the worst on both counts while Singtel came out tops in terms of 3G data download speed, according to the findings revealed on Tuesday (Jun 2).

The findings were collected from 50 million data points from October last year to March this year, as part of an IDA pilot to increase information transparency to help consumers make informed choices on their mobile broadband plans. IDA said it will make such reports available every six months through data collected on its MyConnection SG app, which will be released later this year.

In the inaugural report, M1 users took an average of 35.4 milliseconds to establish a local connection on 4G, while StarHub’s connectivity took 53.5 milliseconds. Singtel’s was a shade faster at 50.9 milliseconds. For 3G connectivity, StarHub users (258.4 milliseconds) also took more than twice as long as M1 (99.9 milliseconds). As for 4G data download speed, M1 topped the telcos with a typical speed of 4.9Mbps to 43.7Mbps while StarHub’s typical speed was 5.0Mbps to 40.5Mbps.

Singtel, however, offered the fastest download speed on 3G, with its typical speed ranging from 0.8Mbps to 11.2Mbps. M1’s typical speed was 0.9Mbps to 7.3Mbps, StarHub’s was 0.9Mbps to 7.3Mbps.
...
http://www.channelnewsasia.com/news/sing...89018.html

[CityFarmer]

The first successful deployment of Starhub Big Data initiative. Starhub is, the only telco, actively exploring the Big Data tech, as far as I know. Has the tech matured enough for the company to extract a significant "value", amid the sensitivity of privacy? Have the study accurate enough, with only a quarter of overall local mobile population? Hmm...

(not vested)

Big Data shows longer dwelling time in Jurong East malls
27 Oct 2015 09:00
By Lynette Khoo

A NEW study that tapped the use of Big Data has found that shoppers spend more time in the malls in Jurong East than in retail centres in the more mature Tampines cluster.

But that does not seem to have had an impact on rental performance, with the Jurong East malls seeing fluctuating rents that perhaps reflect their lower visitorship per floor area.

The sustainability of Jurong East Regional Centre has become a matter of increased interest as a number of large-scale malls have come onstream in recent years. This study - undertaken by Knight Frank Research and StarHub's analytics arm SmartHub in partnership with Teralytics - went beyond the usual footfall measurement, by using Big Data to capture the number of unique visitors, and their dwelling time in a mall or cluster, place of residence, and other notable patterns.

Using December 2014 as a proxy for festive season and May 2015 for non-festive season, the study looked at three malls in Tampines - Tampines Mall, Tampines 1 and Century Square, with a total net lettable area (NLA) of 0.8 million sq ft - and four malls in Jurong East, namely JEM, Westgate, IMM and JCube with a total NLA of 1.6 million sq ft.

On a per NLA basis, the Jurong East cluster saw 30 per cent fewer visitors than Tampines during the non-festive period of May 2015 and 32.4 per cent fewer visitors than Tampines during the festive period of December 2014.

But in absolute terms, Jurong East saw more visitors than Tampines with 3.3 million in December 2014 (26.9 per cent higher than Tampines) and 3.1 million in May 2015 (34.8 per cent higher than Tampines). This is in spite of Jurong East's smaller catchment size (within 2km radius) of 192,000 residents and working population compared to Tampines's 303,000.
...
Source: Business Times

[CityFarmer]

Neflix is coming...

Netflix starts talks with MDA on launching streaming service in Singapore next year

SINGAPORE (oct 27): Online content streaming firm Netflix says it has begun talks with Singapore's Media Development Authority about rolling out the service here early next year.

Netflix uses the Internet to stream movies and TV shows across devices, such as TVs, tablets, smartphones and game consoles. Prices for the service start from US$7.99 ($11.13). The service is currently available in over 60 countries and Netflix has 69 million global subscribers.

Unlike traditional television broadcast, Netflix offers the complete season of a TV show from the start, instead of releasing a new episode each week. It is also one of the few services that offer ultra high-definition 4K movies and TV shows for a flat monthly fee.

The company announced in September that it was coming to the region, including South Korea, Hong Kong and Taiwan, in early 2016. There is still no launch date or local subscription prices.
...
http://www.theedgemarkets.com/sg/article...-next-year

[CityFarmer]

SingTel isn't interested, might due to its conflicting HOOQ platform.

(not vested)

StarHub: profit up, in talks with Netflix
09 Nov 2015 09:00
By Kenneth Lim

STARHUB is in the midst of discussions with online movie rental service Netflix, the telco revealed on Friday as it announced a 21.5 per cent gain in third-quarter net profit.

Howie Lau, StarHub's chief marketing officer, declined to provide details on the talks because of confidentiality agreements. Netflix has said that it plans to begin offering its content in Singapore in 2016. Mention of the discussions came during StarHub's quarterly earnings briefing to analysts and media.
...
Source: Business Times

[CityFarmer]

Sport programme probably, is the only differentiator of local cable-tv provider, on upcoming OTT providers

StarHub scores multi-year deal to broadcast Spanish La Liga matches

SINGAPORE (Dec 30): StarHub ( Valuation: 1.70, Fundamental: 1.55) has secured a multi-year agreement for the rights to broadcast the Spanish Primera Liga matches. The games will be shown in high definition on StarHub TV and on StarHub Go
...
http://www.theedgemarkets.com/sg/article...ga-matches

[CY09]

Starhub's Sports Group monthly subscription:
Before 2013 - $12.84
2013- $19.26
2015- $21.40

Amazed how Singtel and Starhub can keep increasing prices and yet Singaporeans are willing to pay.
Seriously hope Netflix is able to stream live sports matches and bring it at a lower price.

(tired observer of how we are restricted by Telecos in TV and handsets and frequent consumer on free media content sites)

[CityFarmer]

Starhub's Sports Group monthly subscription:
Before 2013 - $12.84
2013- $19.26
2015- $21.40

Amazed how Singtel and Starhub can keep increasing prices and yet Singaporeans are willing to pay.
Seriously hope Netflix is able to stream live sports matches and bring it at a lower price.

(tired observer of seeing how we are controlled by Telecos on the choices we can make on TV and Handset contracts and frequent consumer on free media content sites)

The sport programme owners aren't willing to change their model, at least not yet. Probably it is the straw that broke the camel's back of local cable-TV providers.