One telephone number two accounts

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#1
One telephone number two accounts - translated from ZaoBao Forum by Li Jun Xian

I am a Singtel customer (home phone, broadband and cable TV).

Few weeks ago, I use my mobile number to call my home.
Strange things happened, my home phone did not ring but it could hear a ringing tone.
"Hello," someone pick up the phone.

I confirmed with him that he has identical phone number as my home.

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#2
sounds quite eerie to me. so what was the root cause eventually?
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