DNC: Do Not Call Registry

[CityFarmer]

Excerpt from DNC Registry User Guide for Consumer:

"You should expect to stop receiving unsolicited telemarketing messages through your registered telephone number 30 days after registration (if you register on or after 2 July 2014) and up to 60 days after registration (if you register before 2 July 2014)."

Ref: http://www.dnc.gov.sg/guide_consumer.pdf

[pianist]

Even though I have registered for DNC, on the first day of it taking effect, I received an unsolicited call from a marketing company today. I think it is a Time Share company. Anyone received unsolicited call today?

I received a SMS advertisement from a tuition agency maybe the advertisers have a way to overcome DNC?

suggest just send yr feedback or useful complaints to pdpc..keep them informed

SINGAPORE: The Do Not Call (DNC) Registry rules took effect on Thursday, and some 400,000 unique numbers have been registered as at 4pm.

Companies are taking the new rules seriously, with 95 firms checking through 13 million phone numbers as of Thursday afternoon.

These include repeated numbers.

The checks are to ensure that marketing messages are not sent to consumers who have indicated they do not wish to receive them.

The Personal Data Protection Commission (PDPC) said it takes companies an average of 20 minutes to check their lists against phone numbers in the registry.


Leong Keng Thai, chairman of PDPC, said: "We received about 20 enquiries through calls and emails of sorts. Of those, two of them we found to be valid complaints, which I think is not too bad for the first day."


The complaints are about marketers who sent consumers text messages even after they had registered with the Registry in December.


The PDPC said it receives several thousands of registrants per day since registration started in December last year.


It is easy to register. Consumers can do so online, call a toll free number, or send an SMS using their mobile phones.


Of the 400,000 numbers registered so far, 75 per cent had chosen to block out marketing messages coming from phone calls, SMSes and fax.


The Commission said it is not setting any targets for the Registry.


Mr Leong said: "If you set up a DNC, it's really to create an option, several options for consumers to decide whether they want to put the numbers on the Registry. It's really meant for consumers to exercise their choice."


The Commission said it will continue to monitor developments to ensure companies comply with the new rules.


Companies that flout the rules will be notified of the complaint and advised to stop sending messages to registrants.


The Commission will also investigate valid complaints within three months. Offenders can be fined up to S$10,000.

[Freenasi]

I still received a few cold calls from advertiser, insurance company. Have anyone experience similar?

[pianist]

Nope for me. Think better check yr status of registration. Else file report to dpc.

[CityFarmer]

More guideline given, before the full implementation...

Public consultation on PDPA advisory guidelines for real estate, telecommunication sectors launched

SINGAPORE — An enquiry about a property from a potential customer should not be seen as a real estate agent having an ongoing relationship with the individual. The same goes for a customer who had bought a property once from a real estate agent.

This means that under the Do Not Call Registry exemption order, the agent should not be marketing other properties to such customers.

Telco operators too, may need to abide by certain guidelines when handling personal data of pre-paid card customers.
...
http://www.todayonline.com/business/publ...s-launched

[opmi]

Now peace and quiet.

[CityFarmer]

I did see the improvement with my mobile number, it seems no more advertisement... May be I am lucky...

DNC Registry: 1,500 valid complaints against 580 organisations so far

SINGAPORE — Since the Do Not Call Registry took effect last month, there have been 1,500 valid complaints from the public against 580 organisations, said the Personal Data Protection Commission (PDPC) this morning (Feb 14).

The errant companies are from sectors such as private education, property, banking and finance and retail.

Currently, the PDPC is looking to prosecute one organisation, and has compounded the offence against two other organisations for between S$500 to S$1000. More than 100 other organisations have been issued warnings in lieu of prosecution.
http://www.todayonline.com/singapore/dnc...ons-so-far

[kbl]

Property firms caught breaching Do-Not-Call rule

Property companies are among those that have been censured by the Personal Data Protection Commission (PDPC) for breaching the Do Not Call (DNC) Registry requirements under the Personal Data Protection Act 2012.

Investigations have been taken in response to 1,500 complaints from the public concerning 580 organisations since the DNC provisions took effect on January 2 this year.

The PDPC has commenced taking enforcement action against organisations from sectors such as property, private education, banking and finance, retail, insurance and telecommunications. Complaints relating to suspected unlicensed money-lending activities have also been referred to the police. No details were provided regarding the names of companies.

In a media statement, the PDPC said it is investigating a recalcitrant organisation with a view to prosecution because it has continued to send multiple unsolicited telemarketing messages to numbers listed in the DNC Registry - despite being notified by the PDPC.

PDPC has also offered to compound the offences against at least two other organisations for between $500 and $1,000, while more than a hundred other organisations had been issued notices of warning in lieu of prosecution. Additional offers of composition and notices of warning will be issued over the next few weeks, the organisation said.

“The PDPC will not hesitate to take enforcement action against errant organisations,” said Leong Keng Thai, Chairman, PDPC.

“In addition, we will continue to reach out to organisations to ensure that they understand how to comply with the PDPA so that both organisations and consumers will be able to benefit from telemarketing best practices.”

More than 1,800 organisations have registered with the DNC Registry, and together they have performed checks on more than 55 million telephone numbers.

http://www.propertyguru.com.sg/property-...-call-rule

[pianist]

is it necessary to stick a data protection / privacy policy to give a motherhood notification to all public?