SingTel

[CityFarmer]

After this incident, IDA is having more pressure on OpenNet acquisition by NetLink Trust. It is more likely SingTel needs to dispose NetLink earlier than I previously expected...

IDA begins probe into SingTel disruption

SINGAPORE — Three days after a fire caused massive disruption to telecommunication services islandwide, some customers yesterday were still having problems with fibre broadband services and SingTel mioTV set-top boxes, as the Infocomm Development Authority (IDA) initiated a “full investigation” into the cause of the incident.

This is despite SingTel saying that it had connected all damaged fibre cable lines by 7.15am yesterday. It explained that “there may be a need for limited network adjustments, which may affect service performance for some customers”.
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Issuing a statement yesterday, the IDA said that while the operators and affected parties were able to “pull together resources in a concerted effort to restore services, this is nevertheless a serious incident affecting many consumers and businesses”.

The Telecommunication Service Resiliency Code requires operators to ensure their networks and services are resilient, and when outages do occur, to restore the services “expeditiously”. The IDA added that it has “launched a full investigation into the incident to find out the cause and will take appropriate action to prevent it from happening again”.

Under IDA’s service resiliency code, SingTel may be subjected to a financial penalty.
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http://www.todayonline.com/singapore/ida...disruption