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PR Newswire
29-06-2012, 10:02 PM
IDA has revised the Quality of Service (QoS) framework for postal services and upped the financial penalty for breach of the QoS standards. This revised framework will take effect from 1 July 2012.
The current penalty is S$1,000 to S$5,000 per month per indicator. The increased financial penalty can be up to S$50,000 per month per indicator. Please refer to the news for further details. There is no mention in the news report of whether SingPost agreed to the revision. There is also no mention of the estimated impact to the gahmen's coffer.
The current penalty is S$1,000 to S$5,000 per month per indicator. The increased financial penalty can be up to S$50,000 per month per indicator. Please refer to the news for further details. There is no mention in the news report of whether SingPost agreed to the revision. There is also no mention of the estimated impact to the gahmen's coffer.